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Our Policies

Contents:
Tuition and Registration
Professional Teachers are Guaranteed Fees
24 Hours Notice of Cancellation
Return Policy for products



Tuition and Registration
The tuition for a private lesson is $25 per half-hour lesson or $50 per hour-long lesson, paid monthly. Tuition is due 7 days prior to your first lesson of the upcoming month, based on the number of lesson weeks in the upcoming month. Tuition is payable to the office by cash, check (made out to Rockdale Music) or credit card (Visa and Mastercard).

Books and materials are extra and are available from your teacher or the office. Your teacher will tell you what books are required for your lesson.

A one time Family Registration Fee of $15.00 is due prior to your first lesson and is non-refundable.

Students may terminate their enrollment at Rockdale Music at any time by simply notifying us and finishing out the current month.

Tuition Return Policy: Tuition is fully refundable before your first day of class. After classes have started, we will issue you a partial credit to be used for future sessions. There are processing and materials fees which are non-returnable.

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Professional Teachers are Guaranteed Fess
In order to hire the very best professional teachers we guarantee their fees. Once you are registered as a student the teacher will be there in your time slot and shall be paid even if you do not attend for any reason. This is our guarantee to our teachers. Therefore, it is important to note that lack of attendance to the private lesson for any reason does not allow for a tuition rebate, refund or credit towards future tuition.

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24 Hours Notice of Cancellation
While we stress the importance of attending your scheduled private lessons, we realize that from time to time this may not be possible. If for any reason you need to miss a lesson please contact our office at 610-361-9301 as soon as possible. If you cancel a lesson with less than 24 hours notice, you will still pay for the lesson and are not guaranteed a make-up for the missed lesson. If you cancel a lesson with at least 24 hours notice we will try to arrange a make-up for you.

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Return Policy (products)
Rockdale Music stands behind the quality of our products. If for any reason you are not happy with our products, you may return most items sold within 30 days of delivery for replacement or a full refund. Items costing over $50.00 may be subject to a restocking fee per our supplier. We cannot accept returns of any item that is returned more than 30 days after delivery; any CD, DVD, VHS tape, or cassette tape that has been taken out of its plastic wrap; or any item that is not in its original condition, is damaged, or is missing parts. Please call if you have any questions about our return policy or if you would like to return a qualifying item.

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